The Bergen County Communication Center prides itself on the level of training each of our Public Safety Telecommunicators (PST) receive. A PST must be able to handle any situation that maybe on the other end of that 9-1-1 call. They are the link between you and emergency services.
40 hours of Emergency Communications Officer (APCO) 32 hours of Emergency Medial Dispatch (NJEMD) 8 hours of CPR 24 hours of CJIS/NCIC 16 hours of CSI Infoshare CAD 6 hours of Infoshare 6 hours of WTH/ ThinkGIS 6 hours of QA/QI - Guide Card Review 8 hours of Command Post 640 hours of In-House Training 9 hours of Administrative Training
Total Amount of
Hours of Initial Training
Each year our PSTs receive refresher credits through our in-house training