Intermittent Clerk Typist - Senior Services (benefit screener)

The Bergen County Division of Senior Services is hiring intermittent (temporary) Benefit Screeners for a temporary, grant-funded program. The Benefit Screeners will assist Medicare beneficiaries to access benefit programs. Screening sessions will occur in the Hackensack office and at locations throughout Bergen County.

Job Responsibilities:  (may include but not limited to)

• Conduct in-person or phone screening with consumers to determine eligibility for benefits and programs.
• Composes and types simple correspondence.
• Assists with filling out online or paper applications with consumers, uploading or copying documents, request missing documents.
• Contact clients to monitor progress, confirm receipt of benefits, address any additional needs.
• Prepares and keeps accurate records and reports.
• Conduct outreach services to serve a diverse client population.
• Gives information according to department regulations and referrals to additional services.
• Maintain the privacy and confidentiality of client information.
• Maintains essential records and files.
• Other program-related tasks as needed.
• Will be required to learn to utilize various types of electronic and/or manual recording and information systems used by the agency, office, or related units.

Education/Experience Requirements:

• High School Diploma
• Experience assisting older adults and caregivers is preferred.

Schedule:

• Per-Diem (20-25 hours per week).
• Primarily morning to early afternoons / Occasional evenings and weekends.
• Period: December 1, 2024 – June 30, 2025.

Other:

• Proficiency in Microsoft Office Suite.
• Ability to effectively use internet-based tools and applications.
• Strong verbal communication skills and active listening skills.
• Demonstrated organizational and attention to detail skills.
• Multilingual capability in one or more of the following languages: Spanish, Korean or Polish is preferred.
• Valid New Jersey driver's license and ability to travel to various locations within Bergen County (one site per day).

Please send resume and cover letter to This email address is being protected from spambots. You need JavaScript enabled to view it.

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The County of Bergen is an Equal Employment Opportunity (EEO) Employer.

It has been and will continue to be a fundamental policy of The County of Bergen not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.