IT Shared Services
Information Technology Services will be able to provide valuable IT shared services to municipalities at a reduced cost while providing and supporting the latest technologies to run more efficiently. The result of which could be a benefit to your insurance coverage as well as possibly reducing your premiums.
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/green-icon.png)
Network Security
Information Technology Services will be able to provide valuable IT shared services to municipalities at a reduced cost while providing and supporting the latest technologies to run more efficiently. The result of which could be a benefit to your insurance coverage as well as possibly reducing your premiums.
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/red-icon.png)
Backups and Disaster recovery site
Backing up data to disk and tape to an offsite location. In the event of a disaster (such as a flood, fire, or computer virus), your data should be stored in three separate locations: the source device (Server), your local backup device, and an off-site location.
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/red-icon.png)
Virtual servers with multiple hosts and SRM
Key benefits of a virtualization:
- Reduce IT expenses
- Reduce downtime and enhance resiliency in disaster recovery situations
- Increase efficiency and productivity
- Move to be more green-friendly
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/light-blue-icon.png)
Help Desk Support
Help desk support is a vital tool for any of the municipalities that do not currently use an in-house IT team. Help desk support can vary depending on your needs, but it’s most commonly used as a single point of contact for users who need assistance with troubleshooting computers, servers, printers, networks, Wi-Fi, and phones.
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/blue-icon.png)
Email Service
Manage and support an O365 email environment.
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/it_solution_flyer_image_4.jpg)
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/light-blue-icon.png)
Communications (Optional)
Manage and Support a phone system.
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/blue-icon.png)
Monitoring (Optional)
IT services can monitor your network, internet traffic, computers and other internet-enabled devices.
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/it_solution_flyer__image_2.jpg)
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/it_solution_flyer_image.jpg)
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/blue-icon.png)
Training (Optional)
BCIT will provide training for MSO365, Windows 10/11 and most importantly cybersecurity. Training is essential to the operations of the municipality.
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/blue-icon.png)
Managed Print Services (optional)
Simple, worry-free printing with automatic supplies delivery, next business day service for repair and maintenance.
![Image](/images/Departments__Services/Administration__Finance/Information_Technology/IT_Shared_Services/it_solution_flyer_image_3.jpg)