IT Shared Services

Information Technology Services will be able to provide valuable IT shared services to municipalities at a reduced cost while providing and supporting the latest technologies to run more efficiently. The result of which could be a benefit to your insurance coverage as well as possibly reducing your premiums.

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Network Security

Information Technology Services will be able to provide valuable IT shared services to municipalities at a reduced cost while providing and supporting the latest technologies to run more efficiently. The result of which could be a benefit to your insurance coverage as well as possibly reducing your premiums.

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Backups and Disaster recovery site

Backing up data to disk and tape to an offsite location. In the event of a disaster (such as a flood, fire, or computer virus), your data should be stored in three separate locations: the source device (Server), your local backup device, and an off-site location.

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Virtual servers with multiple hosts and SRM

Key benefits of a virtualization:

  • Reduce IT expenses
  • Reduce downtime and enhance resiliency in disaster recovery situations
  • Increase efficiency and productivity
  • Move to be more green-friendly
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Help Desk Support

Help desk support is a vital tool for any of the municipalities that do not currently use an in-house IT team. Help desk support can vary depending on your needs, but it’s most commonly used as a single point of contact for users who need assistance with troubleshooting computers, servers, printers, networks, Wi-Fi, and phones.

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Email Service

Manage and support an O365 email environment.

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Communications (Optional)

Manage and Support a phone system.

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Monitoring (Optional)

IT services can monitor your network, internet traffic, computers and other internet-enabled devices.

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Training (Optional)

BCIT will provide training for MSO365, Windows 10/11 and most importantly cybersecurity. Training is essential to the operations of the municipality.

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Managed Print Services (optional)

Simple, worry-free printing with automatic supplies delivery, next business day service for repair and maintenance.

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Contact Us

Bergen County
Division of Information Technology
Cesar Guerra
CGuerra@bergencountynj.gov
(201) 336-6611