PST Training


The Bergen County Communication Center prides itself on the level of training each of our Public Safety Telecommunicators (PST) receive. A PST must be able to handle any situation that maybe on the other end of that 9-1-1 call. They are the link between you and emergency services. 

40 hours of Emergency Communications Officer (APCO)
32 hours of Emergency Medial Dispatch (NJEMD)
8 hours of CPR
24 hours of CJIS/NCIC  
16 hours of CSI Infoshare CAD
6 hours of Infoshare
6 hours of WTH/ ThinkGIS
6 hours of QA/QI - Guide Card Review 
8 hours of Command Post 
640 hours of In-House Training 
9 hours of Administrative Training
Total Amount of 794 Hours of Initial Training
Each year our PSTs receive refresher credits through our in-house training


Contact Us

Frank DelVecchio

Director of Communications

Elisa Cerrina

Executive Assistant

 Bergen County Department of Public Safety

Division of Bergen County Communications

Public Safety Operations Center

285 Campgaw Road • Mahwah, NJ 07430

Hours: Mon - Fri 8am - 5pm